Inside Sales & Customer Support Specialist
Cala Systems is seeking a resourceful, customer-focused Inside Sales & Customer Support Specialist to build and own our front line with customers. You will be the first point of contact for homeowners, installers, and Cala Pro partners, whether they’re deciding to buy a Cala or need help with one they already have. You’ll turn inbound interest into orders, own support cases from first contact through resolution, and coordinate with Operations, Sales, Marketing and Engineering to get customers what they need. It’s based in our Wilmington, MA office.